This company is amazing to work with! Our basement flooded and I was a bit overwhelmed with the whole process. They made the process easy from the beginning and through the entirety of the job. They explained everything and addressed the concerns I had. They showed up on time, and if they were running even a few minutes late, they called to give me a heads up. I worked with Jenny, Bill, Missy and Josh, and honestly, they were all wonderful to work and communicate with. Overall, I am very happy with SERVPRO of St. Clair Shores and would recommend them to anyone!!!!

Although I met them under unfortunate circumstances of a house fire that resulted in my family losing everything this company was awesome at working with us and our insurance company. I would definitely recommend them to anyone needing any service they provide.

This company's service was great at drying my family's basement emergency! Josh was quick to get there when called and thoroughly explained his plan. The job was completed in the estimated time frame. We have no more smells! Everything is good! I highly recommend SERVPRO!

Wow! Josh with SERVPRO was extremely professional and courteous. He helped keep us calm during this stressful time as he took care of our flooded basement. He did a great job and now we can't even tell that the basement was wet!

 

These are genuinely the most honest and great companies. They helped me work through the red tape of insurance and provided everything expected and went above and beyond. They have helped my family and I get back on the road to normal after a leaking water pipe took out our bathroom and basement. Great at what they do, and do what they say they are going to do.

This is a sterling organization run by 2 passionate individuals with nothing but great customer service in store for you!