Step 1: 24 Hour Emergency Contact
The restoration process begins when you call us. Our St. Clair Shores technicians are on standby and available 24 hours a day for large or small water emergencies in Roseville. When dealing with water damage, immediate action is crucial, and even a few hours delay can significantly increase the severity of the water damage.
Water can cause damage at any time of the day or night, and fast action is needed to minimize the chances of secondary damage and more expensive repairs. Our local team in St. Clair Shores typically arrives onsite within four hours of your call for help. Our technicians are trained and certified to restore any water damage by the Institute of Inspection Cleaning and Restoration Certification (IICRC), the nonprofit certifying body for the cleaning and restoration industries. We use industrial-grade water extraction equipment and monitor and document the drying process to ensure the area is returned to normal humidity levels.
When responding to a water damage emergency, we begin with a detailed inspection of your home or property, including a damage assessment. At this stage, our professionals are trying to determine the scope of the damage so that we can develop an appropriate plan of action.
We Answer the Phone Ready to Help
Call Today - (586) 741-5050
Water damage can be chaotic and traumatic. When you call us, we understand you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of St. Clair Shores has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.
What to Expect
When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.
Our SERVPRO Representative will ask several questions:
- Your name and contact information
- Your insurance information (if applicable)
- The street address of the water-damaged home or business
- When did the flooding or water damage occur?
- What caused the water damage (if known)?
- Is there electricity available (on-site)?